FAQ
How should I wash my scrubs?
The best way to keep your scrubs in their great condition is to wash them in cold water and tumble-dry them on low. Avoid washing them in hot water.
What size am I?
We recommend checking out out our sizing chart at the top of the navigation bar. Our sizes are the same across different colors within the collection.
What is the inseam for your joggers?
All the inseam details are on the sizing page.
What materials are your scrubs?
Our FlexFit fabric is made of a unique blend of materials (72% Polyester, 21% Rayon, 7% Spandex) that come together to give you the softest scrubs all while providing just enough stretch to really give you the most comfortable fit. We call this unique fabric FlexFit and there truly isn't anything like it on the market.
*Our Lotus White Scrubs have a modified FlexFit Fabric made of 92% Polyester, 8% spandex
Will you be offering more sizes in the future?
Yes! Size inclusivity is something that is very important to us and we are actively working on expanding our size range to include more sizes and a petite/tall range.
Is the Shock Collection limited edition?
No! We plan to restock our sold out sizes and colors for the Shock Collection.
Do we ship internationally?
Yes! We do ship to Canada and the UK with more countries planned for the near future. Please be aware that buyers will be responsible for any additional import fees based on their local laws.
Why are you always out of stock and when will you restock?
We apologize! I guess this is what happens when the highest quality, most fashionable scrubs get on the market at ridiculously low prices! We are trying our best to keep up with the demand. Please sign up for the newsletter to stay up to date on our restocks!
Where is your Return Policy and Return forms? Can I cancel my order? Can I make an exchange?
All our policies and return forms are at the bottom of every page on the CODE NXT website!
You can always contact us for any return questions at contact@codenxtscrubs.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Defective, damaged, or incorrect items must be reported within the first 3 days of receiving your items. Please note there is a 3rd party cancellation fee and if your order has already been processed and shipped before the 24 hour mark the order cannot be canceled.
Thanks for checking out our store! We want to take a second to address why we do not offer free returns/ exchanges and have customer's cover return label costs:
- We want to offer the best prices on the highest quality scrubs
- We're a small business and these policies help us stay competitive with bigger brands that charge $100+ for a pair of scrubs up front. With CODENXT Scrubs you are paying less than half the price for this quality of scrubs. We also offer a variety of discounts, rewards programs, and other promotions to get you an even sweeter deal.
- With CODENXT being your go to scrubs, you'll save a ton of money and rock the most stylish and comfortable scrubs around
We hope this all makes sense and that you'll give us a try. We are a new small business and as we grow we absolutely have plans to offer free returns and exchanges for all our customers. We can guarantee you we are the best value in scrubs in the market! If you have any questions, don't hesitate to reach out!
How can I become a CODE NXT Brand Ambassador/ Partner?
The link to apply is at the bottom of every page of the CODE NXT website; anyone can apply!
What is the best way to contact you with any questions?
Our email! contact@codenxtscrubs.com. If you have any concerns about a specific order, email is the best way we can assist you.
What is this CODECREW REWARDS Program?
We have launched our Rewards program where you can earn points that you can redeem for discounts and even free scrubs! There are 3 tiers: bronze, silver, and gold. The link to sign up and how to earn and redeem rewards are on the bottom right of your screen on every page of the CODENXT website! New rewards are unlocked as you rank up!
Does CODENXT have student discounts?
Absolutely! Our goal is to make sure you're rocking the best scrubs out there without affecting your wallet. We offer a student discount in addition to our already unbeatable prices! Simply verify your student status with us by making an account on the website using your .edu email and you'll be emailed your discount code. *If you have another student email just email us at contact@codenxtscrubs.com with your student email and we'll verify it
Does CODENXT Scrubs do Bulk / Team/ Group Orders?
Absolutely! To qualify for a bulk order discount there must be at least 25 sets in the order. We offer embroidery services and other customizations. Check out the group order tab for more info.
Why is my discount code not working?
Please read through the discount details to make sure you meet the discount criteria or if the items you are applying are excluded.