Thank you for the feedback. We are sorry the scrubs did not fit for you and we understand your frustration with our exchanges. We do our best to provide accurate sizing information on our website and encourage customers to consult the size chart before making a purchase. However, we understand that sometimes clothing can still fit improperly even when the correct size is ordered. Please note that we're a new small business and our return policy to have customers cover return shipping costs allows us to offer these low prices. As we grow, one of our goals is to be able to offer free returns. We understand that free returns can be a convenient and valuable service for customers, and we hope to be able to offer this in the future. In the meantime, we appreciate your support and understanding as we work to offer the highest quality scrubs at the lowest possible price.